Terms of Service

Last updated: January 2026

Acceptance of Terms

By accessing or using offlineoriginals.us (the "Site"), operated by OFF-Line Originals LLC, you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our Site or make purchases from us. We may update these Terms from time to time, and your continued use of the Site after changes are posted constitutes acceptance of the revised Terms.

Eligibility

You must be at least 18 years old, or the age of majority in your jurisdiction, to place an order on our Site. By placing an order, you represent that you meet this requirement and that all information you provide is accurate and complete.

Use of the Site

You may use our Site to browse and purchase products for personal, non-commercial use. You agree not to: use the Site for any unlawful purpose or in violation of any applicable local, state, national, or international law; attempt to gain unauthorized access to our systems, servers, or another user's account; interfere with or disrupt the security, integrity, or proper functioning of the Site; scrape, harvest, or systematically extract data from the Site without our prior written permission; upload viruses or malicious code; impersonate any person or entity; or resell items purchased from us without our express written authorization. We reserve the right to suspend or terminate access to the Site for anyone who violates these Terms.

Account Registration

Certain features of the Site, such as order tracking, do not require an account. If we offer account registration in the future, you will be responsible for maintaining the confidentiality of any login credentials and for all activity that occurs under your account. You agree to notify us immediately of any unauthorized use of your account.

Products, Pricing & Availability

All prices are listed in U.S. Dollars and are subject to change without notice. We make every reasonable effort to display our products, descriptions, and colors accurately, but we cannot guarantee that your device's display will show colors exactly as they appear in person, and minor variations in dye lots and fabric are normal for the garments we sell. Product availability is not guaranteed and may change without notice.

We reserve the right to limit quantities, refuse service, or cancel any order at our sole discretion, including in cases of suspected fraud, pricing or listing errors, or unavailable inventory. If we cancel an order after payment has already been captured, we will issue a full refund to your original payment method within a reasonable time.

Orders & Payment

By placing an order, you represent and warrant that you are authorized to use the payment method provided and that the billing information you supply is accurate. Payments are processed securely through PayPal, which supports PayPal balance, Visa, Mastercard, American Express, and Discover. We do not store your full payment card details on our servers. An order is not final until payment has been successfully authorized and you receive an order confirmation email.

Shipping & Delivery

Estimated shipping timelines and costs are described in detail in our Shipping Policy, which is incorporated into these Terms by reference. Delivery estimates are not guarantees; delays caused by carriers, weather, or circumstances outside our control may occur. Risk of loss and title for products purchased from us pass to you upon our delivery of the item to the shipping carrier.

Returns & Refunds

Our return and refund process, including eligibility windows and conditions, is described in our Return & Refund Policy, which is incorporated into these Terms by reference.

Intellectual Property

All content on this Site — including text, graphics, logos, button icons, images, product photography, video, data compilations, software, and the overall look and feel of the Site — is the property of OFF-Line Originals LLC or its licensors and is protected by U.S. and international copyright, trademark, and other intellectual property laws. You may view and download material from the Site for your own personal, non-commercial use only. You may not reproduce, distribute, modify, publicly display, republish, or create derivative works from any content on this Site without our prior written consent.

User-Submitted Content & Reviews

If you submit a product review or other content to us, you grant OFF-Line Originals LLC a non-exclusive, royalty-free, worldwide license to use, reproduce, and display that content in connection with our Site and marketing. You agree not to submit any content that is unlawful, defamatory, obscene, misleading, or that infringes on the rights of others, and you represent that any review you submit reflects your genuine experience with the product. We reserve the right to moderate, edit, decline to publish, or remove any user-submitted content at our sole discretion.

Third-Party Links

Our Site may contain links to third-party websites, such as our social media pages or shipping carrier tracking pages, that are not owned or controlled by OFF-Line Originals LLC. We are not responsible for the content, privacy policies, or practices of any third-party sites. We encourage you to review the terms and privacy policies of any third-party site you visit.

Disclaimer of Warranties

Our Site and the products sold on it are provided "as is" and "as available," without warranties of any kind, either express or implied, except as explicitly stated in our Return & Refund Policy. We do not warrant that the Site will be uninterrupted, timely, secure, or error-free, or that defects will be corrected. To the fullest extent permitted by law, we disclaim all implied warranties, including merchantability, fitness for a particular purpose, and non-infringement.

Limitation of Liability

To the fullest extent permitted by law, OFF-Line Originals LLC, its owners, officers, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including lost profits or lost data, arising out of or related to your use of the Site or products purchased from us, even if we have been advised of the possibility of such damages. Our total cumulative liability for any claim arising from your order shall not exceed the amount you actually paid for that order.

Indemnification

You agree to indemnify, defend, and hold harmless OFF-Line Originals LLC, its owners, and employees from and against any claims, liabilities, damages, losses, and expenses, including reasonable attorneys' fees, arising out of or in any way connected with your violation of these Terms, your misuse of the Site, or your violation of any rights of a third party.

Force Majeure

We will not be liable for any delay or failure to perform resulting from causes outside our reasonable control, including acts of God, natural disaster, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, pandemics, strikes, or shortages of transportation, facilities, fuel, energy, labor, or materials.

Governing Law & Dispute Resolution

These Terms of Service are governed by and construed in accordance with the laws of the Commonwealth of Massachusetts, without regard to its conflict of law principles. Any dispute, claim, or controversy arising out of or relating to these Terms or your use of the Site shall be resolved exclusively in the state or federal courts located in Suffolk County, Massachusetts, and you irrevocably consent to the personal jurisdiction and venue of those courts.

Assignment

You may not assign or transfer these Terms, by operation of law or otherwise, without our prior written consent. We may assign these Terms without restriction, including in connection with a merger, acquisition, or sale of assets.

Entire Agreement & Severability

These Terms, together with our Privacy Policy, Return & Refund Policy, and Shipping Policy, constitute the entire agreement between you and OFF-Line Originals LLC regarding your use of the Site. If any provision of these Terms is found by a court of competent jurisdiction to be invalid or unenforceable, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.

Waiver

Our failure to enforce any right or provision of these Terms will not be considered a waiver of that right or provision.

Electronic Communications

When you place an order, subscribe to our newsletter, or contact customer service, you are communicating with us electronically. You consent to receive communications from us electronically, including order confirmations, shipping notifications, and responses to inquiries, sent to the email address you provide. You agree that any notices, disclosures, and other communications we provide electronically satisfy any legal requirement that such communications be in writing.

Notices

Any notices required under these Terms should be sent to us at support@offlineoriginals.us. We may provide notices to you via the email address associated with your order or through a general notice posted on the Site.